Our website is designed to protect the privacy of all users.
In order to provide you with products and services, we will need to collect
and use information about you. We are committed to protecting your privacy
and managing your personal information in a secure environment. The website
has been developed with your rights and needs in mind and will be maintained
according to strict guidelines and policies. In particular, these include
Q Mark's Privacy Principles which have been designed to ensure that personal
information is protected and to specify the guidelines for the collection,
use and disclosure of that personal information.
We will keep you informed about the sort of personal information we hold and
for what purposes, and how we collect, use and disclose this information.
You can request to access and correct any information Q Mark collects about
you at any time and advise us of any corrections you wish to make.
Information contained on this page:
When the term 'we' is used, it refers to the owner of the site, Irish Quality
Association trading as EIQA info@eiqa.com (+353 1 6604100). EIQA maintains
strict guidelines for the collection, use and disclosure of personal information
which can be viewed at our Website. If you have any queries, please Contact
Us .
When you visit the Q Mark website, you are encouraged to read the information
provided on the sites linked to Q Mark and the pages that you are using, which
may have separate terms of use and privacy policies.
Collection of your personal information
When you provide Q Mark with your personal information, this will be held
strictly in accordance with this Privacy Statement. We will inform you when
and for what purpose we will be collecting personal information and how the
information will be used, and will clearly indicate what information is necessary
to access Q Mark products and services including transactions. In addition
we may offer you the opportunity to provide further information so that Q
Mark can provide you improved and personalised services. Provision of this
additional information is completely at your discretion, and you may decide
not to provide it.
We will not ask for and collect any sensitive information about you (such
as gender, marital status, age, race or health information) unless it is necessary
to meet legal, public interest or statistical requirements related to and
required to complete the transaction you have requested. Provision of this
information (except where it is a legal requirement) is completely at your
discretion, and you may decide not to provide it.
If your information is no longer needed by us, we will take all reasonable
steps to permanently remove personal identification from the information collected
about you.
Q Mark may automatically record other information as well. This information
is used to improve the structure and performance of Q Mark in order to provide
you with better services. Whenever a page is requested from our web server,
Q Mark records the time, date and URL of the request, along with information
on the browser software that is being used.
We also track the pattern of visitor usage across Q Mark websites using a
facility called a cookie. EIQA has a separate detailed cookie policy. This
cookie identifies and recognises the computer (but not the person using the
computer) when you visit Q Mark websites.
Cookies are pieces of information that a website can transfer to an individual's
computer hard drive for record keeping. Cookies can make using Q Mark easier
by storing information about your preferences on a particular website. This
will enable you to take full advantage of the services that Q Mark offers.
The use of cookies is an industry standard and you'll find most major websites
use them. Most Internet browsers are pre-set to accept cookies. If you prefer
not to receive cookies, you can adjust your Internet browser to disable cookies
or to warn you when cookies are being used.
For more details please refer to Q Mark's Privacy Principles and Practices.
How we use your personal information
The personal information that you provide to Q Mark during registration for
products and services on Q Mark is used for identification purposes and will
assist you to subscribe to Q Mark services more easily. The information we
collect from your use of the website enables us to provide personalised services
that are tailored to your needs. Recording usage patterns helps us to identify
the areas of our site that are popular and those that are not.
Q Mark aggregates the data that is gathered when you use Q Mark for analysis
purposes. Personally identifiable characteristics are removed and the user
remains anonymous, unless you have given prior specific consent for Q Mark
to recognise your usage on an individual basis. Additional data provided to
us is used to examine Internet trends and demographics to help Q Mark offer
you improved online products and services.
For more details please refer to Q Mark's Privacy Principles and Practices.
Disclosure of your information
We will not use your personal information or data for a purpose other than
the purposes for which you supplied it, and will not disclose it to any other
person or organisation unless:
You may also notify us at any time that you want to change the information
held by using the Contact Us page.
Security and quality of your information that you may send to or receive from
using Q Mark
We will take reasonable steps to ensure that all information we collect, use
or disclose is accurate, complete, up-to-date and stored in a secure environment
accessed only by authorised persons. Transmissions sent to or from Q Mark
are routinely monitored for quality control and systems administration.
Unfortunately, no data transmission over the Internet can be guaranteed to
be 100% secure. While we strive to protect your personal information from
misuse, loss and unauthorised access, we cannot guarantee the security of
any information you transmit to us or receive from our online products or
services. These activities are conducted at your own risk. Once we receive
your transmission, we make our best effort to ensure its security.
How to access, correct or update your information
If you wish to access or modify personal information which you have provided
Q Mark, please send an email using the Contact Us page.
We will also allow you access to personal information in accordance with our
obligations under the Freedom of Information Act.
In rare instances it may not be reasonable to let you have access to the personal
information we hold about you. These circumstances may include where we reasonably
believe that providing access may pose a serious threat to life or health
of an individual or to public safety, providing access would be unlawful,
or providing access would reveal pending legal proceedings or prejudice an
investigation into unlawful activity that you may have been engaged in.
If we do not allow you to access the personal information we hold about you,
we will provide you with a reason for our denial and the opportunity to respond.
Our Privacy principles set out the processes of review and independent mediation
that are available to you.
Children's privacy
We will take all reasonable steps to protect the safety of children in their
use of Q Mark.
Whilst Q Mark will make every reasonable effort to ensure that children's
privacy and other rights are not compromised, it is ultimately the responsibility
of parents to monitor their children's Internet usage.
What else you should know about privacy
Remember to close your browser when you have finished your user session. This
is to ensure that others cannot access your personal information and correspondence
if you share a computer with someone else or are using a computer in a public
place like a library or Internet cafe. You as an individual are responsible
for the security of, and access to, your own computer.
Please be aware that whenever you voluntarily disclose personal information
over the Internet (eg. in discussion forums, via email, or in chat sites)
that this information can be collected and used by others. In short, if you
post personal information in publicly accessible online forums, you may receive
unsolicited messages from other parties in return.
Ultimately, you are solely responsible for maintaining the secrecy of your
username and passwords and any account information. Please be careful and
responsible whenever you are using the Internet and Q Mark.
For further Privacy information, please refer to EIQA's Privacy Principles
and Practices and the Data Protection Commissioner's Website.
How to contact us
If you have any concerns or questions, please contact Q Mark by phoning +353
1 6604100 or using the Contact page.
Thank you for taking the time to read the Q Mark Privacy Statement.
